FAQS

SHIPPING

What are your estimated delivery times?
We partner with various carriers to ensure your order arrives quickly and securely. Delivery times typically range between 3-10 business days, depending on your location and the selected shipping method.
We are constantly working to improve our delivery processes to reduce shipping times and enhance your experience. For certain products, such as zip hoodies, delivery may take between 10 to 16 business days due to the policies of our new provider. Please note that during peak seasons, shipping times may experience slight delays. We appreciate your understanding and patience as we strive to ensure the best service possible for all our customers.
What is the processing time?
Fulfilment typically takes 2 business days but can range from 1-5. Once complete, we ship promptly - Delivery time can vary depending on your location, please refer to our shipping page to get a better understanding.
Where is my order?
Every time we ship an order you receive an email with the tracking number and link. Please look for it and check the status of the shipment. If It's not moving or has an unusual status, please contact info@grindgods.com and we will be happy to help you.

MADE-TO-OTDER-POLICY

What is your Made-to-Order Policy?
Our Made-to-Order Policy focuses on quality and sustainability, challenging fast fashion norms. Each piece is crafted with care, ensuring minimal environmental impact while maintaining exceptional craftsmanship and style.

PRODUCT

How can I choose the right size?
There's a size chart on every product page. If It's your first order, we strongly suggest to measure your garments and make sure the size you get is the closest to that. This way you will ensure that the fitting is perfect.
What do I need to do if I receive a defective product?
We work really hard to make sure all our products meet the highest quality standards. If you receive a defective item please contact with info@grindgods.com and explain your situation. Make sure to upload photos of the defects and write your order number.

AFFILIATE PROGRAM

Do you have an affiliate program?
Absolutely! We’re thrilled to collaborate with content creators passionate about fashion. If you’re actively creating fashion-related content, we’d love to connect with you on Instagram. Even if your following is still growing, feel free to share examples of your User-Generated Content (UGC) or showcase your creativity in content creation.

CONTACT